Privacy Policy

How we protect your personal information and maintain data privacy

Last Updated: October 18, 2024

1. Introduction

Flying Flourish Design and Build Company Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number, postal address)
  • Company information and job title
  • Project details and requirements
  • Financial information for billing purposes
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on site
  • Referring website information

3. How We Use Your Information

We use your personal information to:

  • Provide and maintain our construction services
  • Respond to inquiries and provide customer support
  • Process payments and manage billing
  • Send project updates and communications
  • Improve our website and services
  • Comply with legal and regulatory requirements

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data storage and encryption
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project records are typically maintained for 7 years after project completion.

6. Your Rights

Under Nigerian data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Withdraw consent at any time

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • Trusted service providers who assist in our operations
  • Legal authorities when required by law
  • Professional advisors (lawyers, accountants)

8. Cookies and Tracking

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences. We use cookies for:

  • Website functionality and performance
  • Analytics and user behavior tracking
  • Remembering user preferences

9. International Data Transfers

Your information may be processed outside Nigeria. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

13. Legal Compliance

This Privacy Policy complies with:

  • Nigerian Data Protection Regulation (NDPR) 2019
  • General Data Protection Regulation (GDPR) principles
  • California Consumer Privacy Act (CCPA) where applicable

Effective Date: October 18, 2024